Appointments are booked on a first-confirmed basis. We (LAUREN ENGEL PHOTOGRAPHY) generally book out 5 to 7 days in advance. To ensure you (the CLIENT) are able to schedule your session on the day of your choosing, please plan on notifying us at least a week prior to the requested date.

All properties should be photo-ready prior to our arrival.  It is the Client's responsibility to ensure that your clients have the home ready for a photoshoot. Agents and homeowners are expected to have the property cleaned and staged prior to the photo shoot. Clients should arrive early to make sure the home is in perfect photo-ready condition. If the property is not ready to be photographed you should make every effort to reschedule 48 hours prior to the shoot. Lauren Engel Photography is not responsible for staging, cleaning, decluttering, or landscaping. 

Clients of Lauren Engel photography are responsible for the following when the home is photographed:

• Making sure the property is made available with access for the photographer to all areas of the property that will be shot.

• Making sure the property is photo ready and clean.

• If Lauren Engel photography arrives at the property and it is untidy, we will declare the property “not photo ready”, but will shoot the property “as-is”.

• All home repairs will need to be completed before photo session. If there are workers still on the job, this will result in fewer images being produced and/or a higher final price if the session goes longer than the allotted time for the session.

• If the client is not pleased with the photos because of the unreadiness of the property for photography and would like to have the property re-shot, full original fees apply.

Lauren Engel Photography's policy is that we do not move furniture or personal items. 

• Clutter and extra furniture should be put into storage.

• Horizontal surfaces need to be clean and only leaving items that are intended for the photo session.

• Remove personal hygiene products, used towels, and toothbrushes from bathrooms. 

• The Client understands and agrees to inform the property owners that Lauren Engel Photography is not liable for any damage to property or persons caused as a result of our workers actions or equipment in and around the home.
  

Lauren Engel Photography works on a set time schedule for every shoot. Time is a precious commodity, both yours and ours.

Lauren Engel Photography uses photoshop as a normal part of image processing, but ethics considerations are limiting our ability to alter material facts about the home. Whatever a buyer will see in person in how the photos will be delivered. Upon request, we can alter objects that are not a material fact of the home. This includes for sale signs, debris, watering hoses etc... A-la-carte photoshop enhancing, such as adding artwork on a wall or greening grass is available for $65 per 30 min of retouching.

Lauren Engel Photography will make best efforts to make specific photographs verbally requested by the Client during the photo session. In the Client's absence, the Client is responsible for providing the Lauren Engel Photography with a written shot list 24h before the scheduled session. However, unforeseen circumstances may sometimes preclude the taking of certain photographs. The Client acknowledges and agrees that the Client will not hold Lauren Engel Photography liable for missed photographs. Lauren Engel Photography welcomes suggestions, but the Client understands and agrees that Lauren Engel Photography retains 100% of the creative control. Lauren Engel Photography retains the sole right to select and release only those photographs that meet Lauren Engel Photography's artistic and technical standards.

All packages include up to one hour on site per 1,000 SF.  If the session is lengthened because we have to wait for homeowners to sort rooms out as we go, an additional fee of $65 per 30 min will be assessed to account for the extra time on site.

A truly sub-standard home condition may result in a cancellation of the photoshoot altogether and be billed at $100 + 50% of the cost of the session.

Returns to the property are billed $195, unless we're correcting a mistake or if we're returning due to weather.

Twilight time slots are prime shooting time. They are an upgrade of $195 in addition to the standard shoot fee. This fee is charged to any session happening within one hour prior to sunset.

Travel within the "TMZ" is included in our prices. $1.6 per round trip mile is added outside of the TMZ.

All fees are subject to change without notice.

Lauren Engel Photography asks for 24 business hours notice to cancel or re-schedule photoshoots. Within the 24 h window, a cancelation fee of $100 will be assessed. If we arrive to the property to find the shoot is cancelled or are denied access to the property, 50% of the quoted shoot amount will be assessed, in addition to the $100 cancellation fee.

Overcast and rainy days are excellent for shooting interiors as long as views are not critical. If views are important and for exterior images, Lauren Engel Photography may have to re-schedule until the weather improves. No re-scheduling fees will be assessed for inclement weather.

Payment is expected within 7 days of delivery of the "proof" images to client, or the stated due date on the invoice. Payment is required before photos will be released for download. Failure to pay by due date will result in a 2% fee assessed daily. Failure to pay an invoice past due of 30 days or more will result in legal action. Timely payment is expected as Nick Laessig Photography, LLC does not require payment prior to a shoot as most of the industry does.

Payment is due after the session completion and prior to our post-processing of the photos. Post-processing will not start before we receive payment in full for the session. The fee covers production costs, post processing costs and limited, non exclusive, non transferable, licensing for the life of the listing only, up to 12 consecutive months. All payments are due within the calendar month of the shoot. Outstanding balances incur a late fee of $100 on the first of every month thereafter.

All photographs produced by Lauren Engel Photography are owned by Lauren Engel Photography and are protected by the United States Copyright Act. Upon complete payment of all fees due by the Client, Lauren Engel Photography will grant the Client a limited, non exclusive, non transferable license as follows: a) the photographs may be printed by the Client for use in flyers, brochures and documents for the sale of the property. b) the photographs may be displayed on websites such as the Multiple Listing Service and affiliates. c) the photographs may be posted to social network platforms by the Client. d) the photographs maybe displayed electronically on devices owned by the Client. Otherwise, the Client must obtain written permission from and offer just compensation to Lauren Engel Photography for any other uses of the photographs, including selling the photographs to any party or uploading the photographs to any website where the photographs may be purchased as high-resolution files.  The license is for the life of the listing, up to 12 consecutive moths only. New listings (i.e. a listing with a new MLS number) using any of the photographs must renew the licensing by purchasing a new license. The Client may not provide photographs for use by their corporate offices, hired vendors, stagers, designers, architects, blogs, magazines, or other electronic or printed publications or any parties whatsoever without the permission of Lauren Engel Photography. Providing photographs to any other parties is at the sole discretion of Lauren Engel Photography. The Client will cooperate with Lauren Engel Photography if unauthorized individuals or businesses use the photographs. As a partial compensation for the services rendered, the Client grants Lauren Engel Photography and to its legal representatives the irrevocable and unrestricted right to use and publish photographs of the property for editorial, trade, advertising, photographic competition, and for any other purpose in any manner or medium without restriction and without prior permission of the Client.  The Client, acting as an agent, also assigns the unrestricted right to use and publish photographs of the property and furnishings for editorial, trade, advertising, photographic competition, and for any other purpose in any manner or medium without restriction and without prior permission of the Client or property owners.

Lauren Engel Photography reserves the right in its sole discretion to refuse service at any time for any reason. At any time, Lauren Engel Photography, can terminate the relationship with or fire a client for overdue invoices, poor communication, or unreasonable requests.